Customer Experience Is A Saas Priority - 1024 Words

Customer experience is a SaaS priority. Experts report that â€Å"customer experience will overtake price and product as the key brand differentiator† by 2020. So, it’s time to take a serious look at how you engage with your customers. Are they completely satisfied? Or are you simply meeting the team’s quarterly benchmarks? â€Å"At the end of the day, customer experience is about human interaction and creating a bond between the user and the brand. It’s about making a commitment to understanding how your product positively impacts the lives of your users, and actively seeking out opportunities to maximize those benefits,† writes Rob Carpenter, founder of Hitshop. Don’t fail the customer experience. Here are four ways you’re falling short: 1.†¦show more content†¦Your team may even want to write an eBook showing your customer how to obtain a specific result. Here’s an example from Moz. They engage their customers with webinars. The content offers new insight from expert speakers. Plus, it’s available live and on-demand. Source The customer experience relies on your SaaS’s ability to educate, not sell. And one of best ways to educate your customers is through engaging content. â€Å"Making the customer experience the core of your content marketing strategy should be a no-brainer in the current climate. As customers become more discerning, you need to step your game up to inspire and impress them, and to retain their interest,† says Don Dodds, Managing Partner at M16 Marketing. Think of content as an educational tool. The key is to become a trusted resource for your customers. 2. No Real Support Your SaaS will never be perfect. Mistakes will occur throughout the customer’s journey. Therefore, it’s vital that you set up a plan to address customers’ issues. We’re human. And customers are forgiving. If a problem occurs, it’s understandable. However, how your team handles the mishap will define your SaaS. Will you ignore the problem and conduct business as usual? Or will you solve the customer’s concerns with diligence? A survey found that â€Å"one-third [of customers] say they’d ‘rather clean a toilet’ than speak with customer service.† Yikes! Customer service is the bread and butter of any

The Brain’s Rewarding System Addiction - 1536 Words

The Brain’s Rewarding System Addiction Biopsychology Abstract The purpose of this paper is to examine the article, â€Å"The Brain’s Rewarding System Addiction† (2004) by Katharine P. Bailey, MSN. In this article, I did not find a general hypothesis. Studies in this article show that most drugs directly or indirectly cause selective elevation of dopamine levels in the nucleus accumbens (NA), the ventral tegmental area (VTA), and the limbic system, consequently called the reward center of the brain (Bailey, 2004). Behaviors that bring pleasure and are also crucial to existence (eating, drinking, and sex) also activate the same reward circuitry, however, activation of this circuitry by addictive drugs can be much†¦show more content†¦Bailey (2004) used the Substance abuse and Mental Health Services Administration [SAMHSA], and the 2002 National Survey on Drug Use and Health to gain access to records and reports on how many Americans were binge drinkers and drug users. It was concluded that an estimated 14 million Americans (in 2004) met the diagnostic criteria for alcohol/drug abuse (Bailey, 2004). She used this information to compile the data used on the first page of her report to explain that alcoholism and addiction are devastating problems that many people/families deal with daily. Discussion Addiction is defined as a chronic brain disease that is characterized by compulsive drug seeking and use, despite harmful consequences. In my opinion, compulsive drug use is a hallmark of addiction, yet a mechanistic understanding of this process has been elusive. Drug use is initiated primarily to obtain the excitatory actions of addictive drugs on brain reward systems. The reward pathway evolved to promote activities that are essential to the survival of the human race as well as other mammals (Bailey 2004). 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Could itRead MoreThe Problems of Drug Addiction954 Words   |  4 PagesDrug addiction A reasonable number of people do not understand why other people get addicted to drugs. Some even associate drug abuse and addiction with lack of moral principles or willpower. People subscribing to this school of thought believe that drug addicts can stop using drugs by simply changing their behavior. They fail to realize that drug addiction is a complex disease whose eradication calls for many things other than changing habits. Drugs basically change the way a human brain worksRead MoreDrug Abuse and Addiction Essay1324 Words   |  6 PagesOne person can take abuse drugs, yet never become addicted, while another person has one experience and is immediately hooked to that drug. Drug addiction is defined as a dependence on an illegal drug, or medication. When you are addicted, you cannot control your drug use despite the fact that you know the consequences. 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Generally, drug addiction has significant negative effects on individuals using the drug and those around them such asRead MoreDrug Addiction And Its Effects On The United States1194 Words   |  5 PagesThroughout history, drug addiction has been one of the many factors of why people across the United States become unsuccessful. Being an addict controls the mind, body and souls of some people and with that, it usually hurts them in the long run. A disease is a disease, no matter if it’s alcoholism, gambling, food addiction or a drug addiction. Not all drugs do the same to people, but in some cases, it gets them high for a couple minutes and makes them keep coming back for more and from time to timeRead MoreHeroin : The Dangerous Opiate Essay1205 Words   |  5 Pages2016). 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Ujian Matematik Tambahan Free Essays

Sekolah Menengah Sains Muzaffar Syah Melaka 75450 Air Keroh Melaka Ujian 2 2007 Additional Mathematics Form 4 Time : 75 Minuets INFORMATION FOR CANDIDATES 1 This question booklet consists of three parts, Section A and Section B. and Section C Answer All Question in Section A and B and two Question of section C 2 Give only one answer/ solution to each question. 3 Show your working . We will write a custom essay sample on Ujian Matematik Tambahan or any similar topic only for you Order Now It may help you to get marks. 4 The figures/diagrams given in a problem in this question booklet would provide useful information to solve the problem. However, it might not be drawn to scale. 5 Write the answer in the answer sheets provided. All solution methods must be clearly shown. You may loose marks if important working steps are not properly shown. 7 The marks for each question or part-question are shown in brackets. 8 You may use a non- programmable scientific calculator. The following formulae may be helpful in answering the questions. The symbols given are the ones commonly used . 1 x = ?x N 6 Arc length, s = r ? 7. Area of sector , A= 1 2 r ? 2 2 x = ? = ? fx ? f ? (x ? x ) N 2 8. = y=uv, 3 ?x N 2 dy dv du =u +v dx dx dx ?x 2 9 2 4 ?= ? f ( x ? x) ? f = ? fx ? f 2 ?x 2 du dv v ? u u y = , dx = dx 2 dx , v dy v dy dy du = ? dx du dx 10 5 ?1 ? ?2N? F? M = L+? C ? fm ? ? ? ? ? Section A 1 Answer all questions The mean of x+ 3, 2x – 5, x + 7, x and 3x + 7, is 12 . Find (a) the value of x (b) median [ 4 marks ] Answer : (a) †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ (b) †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. A set of examination marks a1 , a2, a 3, a 4, a5, a6, has a mean of 5 and standard deviation of 1. 5 Find (i) the sum of the marks, ? a , (ii) the sum of the squares of the marks, ?a 2 [ 3 marks ] Answer †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 3. The mean of a set of four positive integers is 6. When a number y is taken out from the set, the mean becomes 5. Find the value of y. [ 3 marks ] Answer †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 4. The mean of the set of numbers 2. 5, 3. 6, 4. 3, 5. 8, x is 4. . Find the standard deviation of the set of data. Give your answer correct to three decimal places [3 marks] Answer†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. ________________________________________________________________________ 5 Mar ks Number of student 1 -20 2 21 – 40 1 41- 60 5 61 – 80 14 81 – 100 8 Table above shows the marks obtained by a group of students I a monthly test. Find the standard deviation of the marks. Give your answer correct to two decimal places. [ 4 marks ] Answer :†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ __________________________________________________________________________ _ 6 (a) Convert 231 o 11 ‘ to radian (b) Convert 1. 455 to degree and minutes [ 2 marks ] Answer †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7 Diagram 1 shows a sector AOB with centre O . A 5c m O 0. 5 rad 5c m B DIAGRAM 1 Find the area of the shaded segment [ 4 marks] Answer :†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8 r A O 63 o B Diagram 2 shows a circle with centre O. Given that the length of the major arc AB is 62. 21 cm, find the length of the radius, r , in cm. [3 marks ] DIAGRAM 2 Answer :†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 9 Diagram 3 shows two arcs, AD and BC, for two circle with centre O and radius OA and OB respectively. 12 cm ? 10 cm 10 cm DIAGRAM 3 Given that the length of arc BC is 12 cm , OD is 10 cm and OD : DC = 5 : 2 Find , a) ? , in radian b) the are of the shaded region ABCD. 4 marks] Answer †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ __________________________________________________________________________ _ Section B Answer two question only [ 20 marks ] 1 Table 1 shows the marks of 80 students in an examination. Marks No of Students 50 – 59 8 60 – 69 25 TABLE 1 (a) Calculate the mean marks of the student. [ 3 marks ] 70 – 79 22 80 – 89 18 90 – 99 7 (b) Draw a histogram and estimate its mode [ 4 marks ] (c) Without drawing an ogive, calculate the median marks of the students [ 3 marks ] 2 Diagram 4 shows sector AOB and sector OED with centre O and E respectively . OCE is a right angle triangle. A cm C B O D ? RAJAH 6 E Given that ? AOB is 500 , OA = 10 cm , OE = 8 cm and OB : BC = 2 : 1. Calculate (a) (b) (c) ? and radian, [2 marks] perimeter of the shaded region in cm, [4 marks] area of the shaded region in cm2. [4 marks] 3 a) Find the value of 4 3 i) limit x ? 3x + 2 x x4 x 2 ? 64 ii) limit n 8 x ? 8 [3 marks] b) Find dy of y = 3Ãâ€"2 by using first principle dx [2 marks] c) Differentiate the following with respect to x 1 i) y = x + ? 5 ii) y = 2Ãâ€"3 ( 3x -5)4 x 128 d) Given that f(x) = 2x – 3 find f ? (2) x [ 3 marks ] [ 2 marks ] END OF QUESTION PAPER Prepared By †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 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Into The Depths Of A Black Hole Everyday We Look Out Upon The Night Sk Essay Example For Students

Into The Depths Of A Black Hole Everyday We Look Out Upon The Night Sk Essay Into the Depths of A Black HoleEveryday we look out upon the night sky, wondering and dreaming of what lies beyond our planet. The universe that we live in is so diverse and unique, and it interests us to learn about all the variance that lies beyond our grasp. Within this marvel of wonders our universe holds a mystery that is very difficult to understand because of the complications that arise when trying to examine and explore the principles of space. That mystery happens to be that of the ever clandestine, black hole. This essay will hopefully give you the knowledge and understanding of the concepts, properties, and processes involved with the space phenomenon of the black hole. It will describe how a black hole isgenerally formed, how it functions, and the effects it has on the universe.In order to understand what exactly a black hole is, we must first take a look at the basis for the cause of a black hole. All black holes are formed from the gravitational collapse of a star, usually having agreat, massive, core. A star is created when huge, gigantic, gas clouds bind together due to attractive forces and form a hot core, combined from all the energy of the two gas clouds. This energy produced is so greatwhen it first collides, that a nuclear reaction occurs and the gases within the star start to burn continuously. The Hydrogen gas is usually the first type of gas consumed in a star and then other gas elements such as Carbon, Oxygen, and Helium are consumed. This chain reaction fuels the star for millions or billions of years depending upon the amount of gases there are.The star manages to avoid collapsing at this point because of the equilibrium achieved by itself. The gravitational pull from the core ofthe star is equal to the gravitational pull of the gases forming a type of orbit, however when this equality is broken the star can go into severaldifferent stages. Usually if the star is small in mass, most of the gases will beconsumed while some of it escapes. This occurs because there is not atremendous gravitational pull upon those gases and therefore the starweakens and becomes smaller. It is then referred to as a White Dwarf. If the star was to have a larger mass however, then it may possiblySupernova, meaning that the nuclear fusion within the star simply goes out of control causing the star to explode. After exploding a fraction of the star is usually left (if it has not turned into pure gas) and that fraction of the star is known as a neutron star. A black hole is one of the last option that a star may take. If the core of the star is so massive (approximately 6-8 solar masses; one solar mass being equal to the suns mass) then it is most likely that when the stars gases are almost consumed those gases will collapse inward, forced into the core by the gravitational force laid upon them. After a black hole is created, the gravitational force continues to pull in space debris and other type of matters to help add to the mass of the core, making the hole stronger and more powerful. Most black holes tend to be in a consistent spinning motion. This motion absorbs various matter and spins it within the ring (known asthe Event Horizon) that is formed around the black hole. The matter keeps within the Event Horizon until it has spun into the centre where it isconcentrated within the core adding to the mass. Such spinning black holes are known as Kerr Black Holes. Most black holes orbit around stars due to the fact that they oncewere a star, and this may cause some problems for the neighbouring stars. .u206e26954edcbb4642fe344f25bf0f58 , .u206e26954edcbb4642fe344f25bf0f58 .postImageUrl , .u206e26954edcbb4642fe344f25bf0f58 .centered-text-area { min-height: 80px; position: relative; } .u206e26954edcbb4642fe344f25bf0f58 , .u206e26954edcbb4642fe344f25bf0f58:hover , .u206e26954edcbb4642fe344f25bf0f58:visited , .u206e26954edcbb4642fe344f25bf0f58:active { border:0!important; } .u206e26954edcbb4642fe344f25bf0f58 .clearfix:after { content: ""; display: table; clear: both; } .u206e26954edcbb4642fe344f25bf0f58 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u206e26954edcbb4642fe344f25bf0f58:active , .u206e26954edcbb4642fe344f25bf0f58:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u206e26954edcbb4642fe344f25bf0f58 .centered-text-area { width: 100%; position: relative ; } .u206e26954edcbb4642fe344f25bf0f58 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u206e26954edcbb4642fe344f25bf0f58 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u206e26954edcbb4642fe344f25bf0f58 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u206e26954edcbb4642fe344f25bf0f58:hover .ctaButton { background-color: #34495E!important; } .u206e26954edcbb4642fe344f25bf0f58 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u206e26954edcbb4642fe344f25bf0f58 .u206e26954edcbb4642fe344f25bf0f58-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u206e26954edcbb4642fe344f25bf0f58:after { content: ""; display: block; clear: both; } READ: Othello Tragism Essay If a black hole gets powerful enough it may actually pull a star into it and disrupt the orbit of many other stars. The black hole could then grow even stronger (from the stars mass) as to possibly absorb another. When a black hole absorbs a star, the star is first pulled into the Ergosphere, which sweeps all the matter into the Event Horizon, named forits flat horizontal appearance and because this happens to be the placewhere mostly all the action within the black hole occurs. When the star is passed on into the Event Horizon the light that the star endures is bentwithin the current and therefore cannot be seen in space. At this exactpoint in time, high amounts of radiation are given off, that with theproper equipment can be detected and seen as an image of a black hole.Through this technique astronomers now believe that they have found a black hole known as Cygnus X1. This supposed black hole has a huge star orbiting around it, therefore we assume there must be a black hole that it is inorbit with.The first scientists to really take an in depth look at black holes and the collapsing of stars, were a professor, Robert Oppenheimer and hisstudent Hartland Snyder, in the early nineteen hundreds. They concluded on the basis of Einsteins theory of relativity that if the speed of light was the utmost speed over any massive object, then nothing could escape a black hole once in its clutches. **(1) The name black hole was named such, because of the fact that lightcould not escape from the gravitational pull from the core, thus making the black hole impossible for humans to see without using technologicaladvancements for measuring such things like radiation. The second part of the word was named hole due to the fact that the actual hole, is whereeverything is absorbed and where the centre core presides. This core isthe main part of the black hole where the mass is concentrated and appears purely black on all readings even through the use of radiationdetection devices. Just recently a major discovery was found with the help of a device known as The Hubble Telescope. This telescope has just recently found what many astronomers believe to be a black hole, after being focused on an star orbiting empty space. Several picture were sent back to Earth from the telescope showing many computer enhanced pictures ofvarious radiation fluctuations and other diverse types of readings that could be read from the area in which the black hole is suspected to be in. Several diagrams were made showing how astronomers believe that if somehow you were to survive through the centre of the black hole that there would be enough gravitational force to possible warp you to anotherend in the universe or possibly to another universe. The creative ideas that can be hypothesized from this discovery are endless. Although our universe is filled with much unexplained, glorious,phenomenons, it is our duty to continue exploring them and to continue learning, but in the process we must not take any of it for granted. As you have read, black holes are a major topic within our universe and they contain so much curiosity that they could possibly holdunlimited uses. Black holes are a sensation that astronomers are still very puzzled with. It seems that as we get closer to solving their existence and functions, we just end up with more and more questions. Although these questions just lead us into more and more unanswered problems we seek and find refuge into them, dreaming that maybe one day, one far off distant day, we will understand all the conceptions and we will be able to use the universe to our advantage and go where only our dreams could take us. Dave May 343 1992/12/04 References For Into The Depths of a Black Hole**(1): Parker, Barry. Colliding Galaxies. .ue14d88663799bb31fe5fdac5b50afc5c , .ue14d88663799bb31fe5fdac5b50afc5c .postImageUrl , .ue14d88663799bb31fe5fdac5b50afc5c .centered-text-area { min-height: 80px; position: relative; } .ue14d88663799bb31fe5fdac5b50afc5c , .ue14d88663799bb31fe5fdac5b50afc5c:hover , .ue14d88663799bb31fe5fdac5b50afc5c:visited , .ue14d88663799bb31fe5fdac5b50afc5c:active { border:0!important; } .ue14d88663799bb31fe5fdac5b50afc5c .clearfix:after { content: ""; display: table; clear: both; } .ue14d88663799bb31fe5fdac5b50afc5c { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ue14d88663799bb31fe5fdac5b50afc5c:active , .ue14d88663799bb31fe5fdac5b50afc5c:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ue14d88663799bb31fe5fdac5b50afc5c .centered-text-area { width: 100%; position: relative ; } .ue14d88663799bb31fe5fdac5b50afc5c .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ue14d88663799bb31fe5fdac5b50afc5c .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ue14d88663799bb31fe5fdac5b50afc5c .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ue14d88663799bb31fe5fdac5b50afc5c:hover .ctaButton { background-color: #34495E!important; } .ue14d88663799bb31fe5fdac5b50afc5c .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ue14d88663799bb31fe5fdac5b50afc5c .ue14d88663799bb31fe5fdac5b50afc5c-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ue14d88663799bb31fe5fdac5b50afc5c:after { content: ""; display: block; clear: both; } READ: AMERICAN PATRIOTISM Essay PG#96